SHIV MARTIN
Mediation, Conciliation and Training
My mission is to create value through connection...
I work with businesses and government agencies to transform their conflict resolution processes to achieve positive outcomes and build strong relationships.
I achieve this by providing training, process design advice and dispute resolution services.
As a dispute resolution consultant, I customize the services I provide to the needs of each client organization. I bring a diverse range of skills and experiences as an experienced and qualified mediator, conciliator, lawyer and trainer to each engagement.
Please contact me to discuss how I can assist your team with any of the following services:
1) Workplace and Commercial Mediation
2) Conciliation training and process design
3) Complaints handling training and advice
4) Conflict coaching for Managers
5) Facilitation for group conflict
6) Webinars, speeches, workshops and corporate events
Where do we begin?
Each dispute resolution service, coaching engagement or training workshop I provide is customised to the needs of the organisation. I will first seek to understand your objectives, needs and available resources, and then propose an appropriately tailored solution.
Let's have a confidential discussion about how I can support you and your team.
Meet Shiv Martin
Accredited Mediator, Lawyer and Trainer
I am a mediator, lawyer and trainer. I help individuals, teams and organisations improve their capacity to resolve disputes, negotiate better outcomes, and improve their relationships.
I have conducted community and workplace mediations for over 15 years and have worked in workplace complaints handling, legal disputes and government dispute resolution.
I have trained and consulted with a broad range of government departments, Universities and private sector organisations in the areas of dispute resolution, complaints handling relationship management and communication skills and strategy.
I work with small and large businesses to manage stakeholder relationships and create value out of disputes through effective negotiation strategies.
My service delivery process
I work with a number of government agencies (Commissions, Ombudsman organisations, Tribunals) and businesses (Mining sector, financial sector, small business, human resources).
When contacted by a new organisation, I will first arrange a confidential conversation to understand the organisation's specific needs. This may be anything from mediation, conciliation, leadership coaching, staff training or policy drafting advice. I will work with the organisation to identify and prioritise the goals, and align my proposal with the conflict services budget of each organisation. We always start with a plan!
Most organisations choose me because I offer a range of services and skills and am very happy to customise service delivery to the client needs. I also partner with industry leading professionals in mediation, conciliation, coaching and psychology to ensure that we have the right mix of expertise for the dispute or training need.
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Creating value through better conversations
I provide consulting and mediation services to business of all sizes as well as government agencies. My mission is to help teams like yours communicate better and achieve greater success. With my years of experience and training, I have become an expert in helping clients resolve conflicts, build stronger relationships, and achieve their goals. Whether you need help settling a dispute with another business, improving communication within your organization, or simply want to learn more about how mediation can benefit your business, I'm here to help.
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