Shiv Martin's Blog

Resources, Insights & More

What is the difference between Mediation and Conciliation?

A very common question I am asked by those new to dispute resolution processes is what the difference between a mediator and conciliator...

Which conflict resolution book should I get?

We all learn in different ways. While I love delivering live and online workshops, reading a book (by myself) is still my favourite way...

Cultural Awareness for Mediators

Cultural competency is key to successful mediations and dispute management. There are many different definitions for the world culture. I...

Facilitation for Group Problem Solving

What is facilitation? Facilitation is a process by which an independent third party works with a group of individuals to communicate...

Why map your stakeholders?

At the start of a new financial year organisations generally look to their strategic plan to set their operational goals and budgets. For...

So what does a Mediator actually do?

A Mediator has special training and practical experience in assisting parties to communicate in conflict situations. Mediators do not...

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