Please note: we mediate workplace, commercial and organisational matters. We do not provide family or parenting mediation, and we are glad to refer you to trusted family specialists on the Gold Coast.
The Gold Coast runs on operating businesses: construction, tourism and hospitality, health, education and a fast-growing professional services sector. Many are founder-led, family-owned or partnership-run, which means when conflict arrives, it is personal as well as commercial. Shiv Martin Consulting provides workplace and commercial mediation on the Gold Coast for exactly these situations.
Being based in Brisbane, the Gold Coast is our neighbouring market: we mediate in person at your premises or a neutral venue, usually without the travel costs or delays an interstate practitioner would carry. Same-week scheduling is often possible for urgent matters.
Conflict is not a failure. Handled early, with the right structure, most workplace and partnership disputes resolve without lawyers on both sides, and with the working relationship intact.
Business partnership disputes
Partners, co-owners and family businesses where roles, money and expectations have drifted apart.
Contractor and commercial disputes
Disagreements over work, scope and payment that are better resolved than escalated.
Workplace and team conflict
Disputes between colleagues, managers and teams that are draining productivity and goodwill.
Grievances and complaints
Matters where internal processes have stalled and an independent hand restores confidence.
What Gold Coast organisations bring to us
A partnership dispute from our de-identified case studies is typical: communication had broken down, roles were contested and tension was reaching staff. A structured conversation clarified decision-making and responsibilities, the partners reached practical agreements, and the business kept operating without a legal fight. Read the de-identified case studies.
How we work on the Gold Coast
Mediations run in person across the Gold Coast, from Southport to Coolangatta, at your workplace or a neutral venue that suits the parties. Pre-mediation preparation happens by phone or video in the days before, so the session itself starts with everyone ready.
For smaller matters, or when parties are in different places, secure online mediation follows the same structure. Most Gold Coast matters, though, are best served in a room, and being local means getting a room is easy.
The mediation process in five stages
Simple disputes often resolve in a single half-day session. Complex or multi-party matters get the preparation they need, because good process creates safety.
1. Pre-mediation. Suitability assessment, wellbeing check, preparing each participant.
2. Introductions. The mediator's role, opening statements, agenda setting.
3. Exploration. Sharing information, understanding perceptions, unpacking assumptions, relevant law or policy.
4. Private sessions. Confidential check-ins with the mediator to discuss options and shift to a future focus.
5. Agreement. A forward-looking resolution captured in a written record of outcomes and follow-up steps.
We are proud to support teams from the following organisations
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Client feedback from workplaces, government agencies and communities across Brisbane, Australia and New Zealand. Whether online or in person, from facilitated conversations to workplace team training, Shiv Martin Consulting has your conflict resolution covered.
Who you will work with
Shiv Martin is a Brisbane-based accredited mediator (AMDRAS), lawyer and trainer with over 15 years of experience across workplaces, businesses, government agencies and tribunals. As a practising solicitor with postgraduate training in psychology, she brings legal clarity and calm, trauma-informed facilitation to every session, explaining rights and processes without acting as a lawyer for either side.
We also run conflict resolution training for Gold Coast leadership teams and workplaces, delivered in-house. Explore training options.
Frequently asked questions
Where do Gold Coast mediations take place?
At your workplace or a neutral venue anywhere on the Gold Coast. Because we are based in Brisbane, in-person sessions are straightforward to arrange and usually come without significant travel costs.
How quickly can a mediation happen?
Often within days. Same-week scheduling is frequently possible for urgent Gold Coast matters, with preparation conversations run by phone in between.
What does it cost?
It depends on the complexity of the matter and the time involved. Send us a few lines about the situation through the enquiry form and we will come back with the process that fits and the costs, usually within a business day.
Can mediation really save a business partnership?
Often, yes, when it happens early enough. Mediation clarifies roles, decision-making and expectations while the relationship is still workable. Where the partnership should end, mediation manages the separation on agreed terms instead of through lawyers.
Do you provide family mediation on the Gold Coast?
No. Our practice is workplace, commercial and organisational mediation, including family businesses in commercial dispute. For family or parenting matters we are glad to refer you to experienced family mediators on the Gold Coast.
Where we work
The Gold Coast sits alongside our home market. We also support organisations in: Brisbane · Canberra · Townsville · Sydney · Melbourne · All locations and services
Tell us what your business is facing
The fastest way to get help is a short written enquiry. Tell us what is happening in a few lines and we will come back with the process that fits, what is involved and the costs. If a conversation would help, you can also book a confidential discovery call.
Call or text 0433 904 303 · contact@shivmartin.com
Call or text 0433 904 303 · contact@shivmartin.com