Mediation, Conciliation & Training
As a dispute resolution practitioner, I provide conciliation, mediation, training and consulting services to businesses and government agencies. I provide the following services alongside my Expert Panel:
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Mediation and Conciliation
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Training and Coaching (face-to-face and online)
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Consulting in policy and process design, particularly for public sector bodies such as Commissions, Ombudsman Offices, and Tribunals and large commercial organisations.
I customize my services to meet the specific needs of each client, and I can support you with:
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Workplace and Commercial Mediation
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Conciliation Training and Process Design
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Complaints Handling: Training and Advice
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Conflict Coaching for Managers
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Facilitation for Team/Board Meetings
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Webinars, Workshops, and Corporate Events
Why work with me?
Exceptional Quality
Accredited, Insured and Experienced for over 10 years as a lawyer, mediator and trainer. Nationally recognised conciliation expert.
Responsive and adaptable to your team's needs and budgets. I bring depth and diversity of dispute resolution experience.
Cross-cultural and mental health expertise .
Highly acclaimed as an online trainer and virtual mediator using Zoom, Teams and Google Meet
I engage with my Expert Panel to ensure that I provide the highest quality service.
How can I help you?
Where do we begin?
​The biggest advantage of working with me is that I customise my service delivery to meet the needs of the client every time. This is how I have provided solutions focussed services to a range of businesses and government agencies. ​I will first seek to understand your objectives, needs and available resources, and then propose an appropriately tailored solution. I can support your team with mediation, conciliation consulting training or advice on how to improve work policies and procedures to manage conflict. As a lawyer, I am careful to alert you to any legal risks and consequences.
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Meet Shiv Martin
Accredited Mediator, Lawyer and Trainer
I am a nationally accredited mediator, practicing lawyer and certified vocational trainer. I help individuals, teams and organisations improve their capacity to resolve disputes, negotiate outcomes, and improve relationships.
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I have conducted community and workplace mediations for over a decade and have worked in workplace complaints handling, legal disputes, merits review, courts and tribunals and government dispute resolution.
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I have trained and consulted with a broad range of government departments, Universities and private sector organisations in dispute resolution, complaints handling and stakeholder engagement.
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My service delivery process
I work with a number of government agencies (Commissions, Ombudsman organisations, Tribunals) in relation to conciliation and training, and businesses (Mining sector, financial sector, small business, human resources) in relation to training, mediation and coaching.
When contacted by a new organisation, I will first arrange a confidential conversation to understand the organisation's specific needs. This may be anything from mediation, conciliation, leadership coaching, staff training or policy drafting advice. I will work with the organisation to identify and prioritise the goals, and align my proposal with the conflict services budget of each organisation. We always start with a plan!
Most organisations choose me because I offer a range of services and skills and am very happy to customise service delivery to the client needs. I also partner with industry leading professionals in mediation, conciliation, coaching and psychology to ensure that we have the right mix of expertise for the dispute or training need.
Start learning more about dispute resolution now.
Have a look at my Blog!
I share up to date insights and research to improve your capacity to manage conflict and build better relationships.
Upcoming Events
Creating value through better conversations
I provide consulting and mediation services to business of all sizes as well as government agencies. My mission is to help teams like yours communicate better and achieve greater success. With my years of experience and training, I have become an expert in helping clients resolve conflicts, build stronger relationships, and achieve their goals. Whether you need help settling a dispute with another business, improving communication within your organization, or simply want to learn more about how mediation can benefit your business, I'm here to help.
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As a mediator, I provide services in person in Brisbane and South East Queensland. I also provide express online mediations. As a mediator, I can bring a sense of calm and order to your conversations and support parties to engage constructively and come up with meaningful outcomes to their disputes.
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I have extensive experience working in workplace conflict, including fair work disputes, discrimination complaints and other workplace grievances. When mediating workplace disputes, I also engage with managers and human resources staff to ensure any outcomes are lasting and compatible with the goals of the workplace.
Some of the organisations I work with
